Online Dispute Resolution

In compliance with Law No. 144/2015 of 8 September 2015, Stezzo Vivere discloses the Alternative Dispute Resolution Entities that can be contacted in the event of a dispute regarding the purchase of products or services provided by this company.

Centro de Arbitragem de Conflitos de Consumo Viana do Castelo (CIAB – Tribunal Arbitral)

Avenida Rocha Paris, nº 103
4900-394 Viana do Castelo
258 809 335
ciab.viana@cm-viana-castelo.pt

Tribunal Arbitral de Consumo 
Rua D. Afonso Henriques, nº1
4700-030 Braga 
253 617 604 
geral@ciab.pt  
www.ciab.pt 

European Consumer Centre Portugal 

Centro Europeu Do Consumidor 

Praça Duque de Saldanha, 31-1° 
1069-013 Lisboa 
(+351) 21 356 47 50 
euroconsumo@dg.consumidor.pt  
cec.consumidor.pt/en 

For the resolution of disputes arising from the purchase of products or services through the stezzo.com website or other electronic means, consumers, both nationally and in other European Union countries, may use the European Online Dispute Resolution Platform, via the link: https://ec.europa.eu/consumers/odr/main/index.cfm? event=main.home2.show&lng=EN

Stezzo Vivere informs that it has not joined and is not bound by any Alternative Dispute Resolution Entity.